1. Have a purpose for engaging in a conversation
2. Never waste a moment to learn
3. Listen without prejudice
4. Don't take anything personally
5. Demonstrate that you understand what the other person is saying to their satisfaction before you respond
6. Always seek to find an alternative superior to your own
7. Do not pretend to listen when you are not interested
8. Always remember, Ako usulile, ekopa noko.
Mwata Chisha ©2010
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